Terms & Conditions


Your personal media, video tapes, and photographs both in physical and digital format, may be mailed or digitally transmitted to Twinkletown. Pictures, audio and video content are referred as "media". Your media will be viewed by Twinkletown employees. You hereby grant to Twinkletown a license to edit, publish, copy and display your media. You agree you will not mail, email or transmit any of the following media content to Twinkletown.

  • Any obscene or pornographic media.
  • Any media that promotes racism or hatred.
  • Any media that could infringe on copyright laws.
  • Any media or software that contain any viruses, worms, trojan horses, defects or other items of a destructive nature.

By submitting physical and or digital media to Twinkletown, you request the services provided by Twinkletown and you accept the terms of service. The final video will be a reflection of what is described in the "Movie Details Form". If you would like to make changes to the movie after previewing it, you are more than welcome. You can request rounds of revisions - with additional charges based on the materials sent us.


You declare that all media submissions are not in violation of copyright laws. The media were either created by you or you have the permission of the copyright owner to duplicate them. You will indemnify and hold Twinkletown and its related employees harmless in respect to any claims or demands by any third party that infringes upon any copyright laws.

Shipping / Online delivery

Delivery for the finished product will be as per the stated schedule. Quicker turnaround times are chargeable as per the additional express charges. Twinkletown is not liable for any media or physical items lost, stolen or damaged while in transit. 

Lost or Damaged Media

You agree that Twinkletown and it's employees shall not be liable for any loss or damage to your media. Twinkletown is not responsible for any damage to video tapes, DVDs, film, photographs or storage devices during the playback and digitization process of raw media. You agree that the playback, download, upload or transmission of any media to or from Twinkletown is done at your own risk.

Twinkletown Web Site

Twinkletown may assign a user name and password to you. You will be responsible for the confidentiality and use of your user name and password.

Twinkletown may provide users with access to Twinkletown website, mobile application and the corresponding online web addresses (URLs) Twinkletown does not guarantee the availability of a particular web address.

Twinkletown reserves the right to reclaim, suspend, terminate any web page or address provided by Twinkletown to a user as it deems necessary.


If you violate any of these Terms of service, your permission to the Twinkletown service will terminate. Twinkletown reserves the right to cancel service or to discontinue accounts for non-payment. If your account is canceled or discontinued, Twinkletown will delete any media stored in your account.